Online Business Management: Web Tools and Resources to Make you More Efficient

You may have a website and are engaging well with customers online, but there are a multitude of online tools to help you and your staff to manage your business more efficiently. This workshop looks at some of the more popular business management tools and resources that will help you improve customer service, create business efficiencies and manage costs effectively. Just implementing one idea from this workshop could be worth thousands of dollars to your business.

Topics include:

  • Installed software or hosted apps?
  • Online tools for communicating with staff and clients
  • Working remotely
  • Online book-keeping
  • Digitising manual processes
  • Customer relationship and management tools
  • Online government services and training resources
  • Business networking online tools

Learning Outcomes

  • Identify a variety of online tools and resources available to improve business efficiencies and streamline processes


  • 2 Hours
  • Half Day
  • Full Day
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