Websites / Website Management

Our approach to Website Management

Wait – Why does my website need to be maintained?

Websites are complex beasts – no matter how simple they may look on the surface, there’s a lot going on in the background. Hosting, SSL certificates, email delivery, uptime and security vulnerabilities are all very important things to be aware of with your website, but apart from setting it up once, you might not be on top of how it’s performing.

Emails can get lost, forms not submit, and plugins could be making your site vulnerable to attacks. This impacts your business – in a big way and can cost a lot to fix if you’re not on top of it ASAP. It can be easy to set and forget the changes you make to your site, but updates, spam filters and the general chaos of the internet can break your site.

Why Website Management with Threesides?

Threesides has worked with hundreds of websites in the past and we work regularly with clients to create, update and maintain their websites.

Our approach to website management is simple – ensure that it works. Every day people are finding out more about who you are, and you need to be sure that they can easily convert into a qualified customer or client.

What are your answers to the following questions? If you’re answering no to some of them – get in touch and we’ll turn that around.

  • Do you know where your website is hosted and when it expires? Or when your domain expires?
  • Do you know if your contact form is working?
  • Are you getting all the form confirmation emails once a form is submitted?
  • Do you know what percentage of the time your website is up and functioning?
  • Does Google know about your site and all its pages?
  • Is your website fully secured and up to date?
  • Are your website visitors getting lost when they get to your site?

Check out what a management report looks like

One off: Website Audit

A website audit looks at your site form a technical perspective and is the starting point to ensure that your website performs well and consistently. This audit not only looks at what a website user sees when they load your site but the configuration and use of plugins and themes.

You will be provided with an audit document outlining the findings as well as recommended improvements. It is more than an automated online test – our point of difference is that we have a look at your site, get an understanding of how you use it and provide recommendations that improve your site holistically.

This website audit provides a good indication of the health of your website and could be used to recommend further website updates in the future. It is also useful before launching a new website, where you can be sure that all functionality and technical components of the site function properly.

Enquire about a Website Audit

Recommended: Monthly: Ongoing Website Maintenance

Our ongoing packages, we will audit your site, provide the recommendations and then implement and maintain your site. You will get access to reporting outlining how your website is performing, the emails sent, any site updates performed and uptime status. The below plans detail the inclusions for that level. Each option includes technical assistance and ad-hoc update times.

Don’t know what any of this means? Don’t worry, you don’t need to – you’ve got us! Give us a call and we’ll talk you through it.

Essentials

  • Back-Ups
  • Basic security monitoring
  • Website login history
  • Email Deliverability
  • Form submissions
  • Redirect monitoring
  • Website uptime
  • Access to knowledge base
  • Domain management

1 hour of technical assistance and ad-hoc updates

$435 per month

Get Started

Performance

  • Back Ups
  • Additional Website Security monitoring
  • Website login history
  • Email deliverability
  • Form submissions
  • Redirect monitoring
  • Website uptime
  • Access to knowledge base
  • Google Index monitoring
  • Domain management

2 hours of technical assistance and ad-hoc updates

$580 per month

Get Started

Premium

  • Back-Ups
  • Additional Website Security monitoring
  • Website login history
  • Email Deliverability
  • Form submissions
  • Redirect monitoring
  • Website uptime
  • Access to knowledge base
  • Google Index monitoring
  • Google Redirection updates
  • Performance assessment and updates
  • Domain management
  • Email management (through G-Suite or Office 365)

3 hours of technical assistance and ad-hoc updates

$725 per month

Get Started

Who do you work with?

We build websites, or simply maintain them. We don’t need to have built your website to make sure it’s working. We’ve worked with these clients on an ad-hoc or ongoing basis.

Canberra Women in Business

  • Website Support
  • Email Deliverability
  • Functionality research and development
  • Ongoing website management and updates

Menslink

  • Monitor CRM integration
  • Website Updates and Maintainance
  • Functionality research and development

More about Menslink

Capital Region Farmers Market

  • Contact Form Deliverability
  • App Updates

More about CRFM

Canberra Knee Clinic

  • Appointment System integration
  • Contact Form management

Old Bus Depot Markets

  • Systems integration support
  • Website Event SEO

More about OBDM

East Hotel

  • Website Updates
  • Ad-hoc Website Support
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