Conflict Resolution Service

Marketing a mission of compassion

Conflict Resolution Service is a Canberra-based not-for-profit organisation with 36 years of experience preventing, managing, and resolving conflicts professionally, competently, and compassionately. Founded in 1989, CRS works primarily with children, youth, and families to preserve family connections, reunify and strengthen relationships, and restore family harmony by reducing conflict.

What They Do

CRS provides evidence-based dispute resolution services including Family Dispute Resolution, Workplace Mediation, and specialist training programs as a Recognised Training Provider. Their Children, Youth and Family Services support young people and families across the ACT, achieving a 95% family connection rate and 80% overall resolution rate in 2023-24.

Why Threesides Works With Them

CRS embodies the value of making a real difference in the community. Their mission to support vulnerable families and young people aligns closely with Threesides’ commitment to working with organisations that care deeply about their impact.

Since 2017, Threesides has provided website monitoring and digital project support, allowing CRS to independently manage their online presence while having expert backup for more complex digital projects. This collaborative model enables CRS to focus on delivering their critical services to Canberra families while maintaining a professional and accessible digital presence. Threesides has also delivered comprehensive marketing planning and marketing department services, helping CRS build brand recognition and reach the families who need their support most.