Trip Advisor for Business

Finding, responding and getting on top of the online feedback and comments about your business can be a sometimes confusing but rewarding activity. In this session you will learn a 7 step process that will help you how to simplify and systemise the process. You will learn to encourage positive word of mouth online and learn how to respond to and use negative feedback about your business for good and not evil!

People are already talking about your business and competitors online so you have two choices – ignore it, or engage with it. Attend this workshop if you want to improvement your engagement and create positive outcomes online – even when dealing with bad, opinionated or just plain wrong reviews. This workshop will have a special focus on Trip Advisor, how to leverage the platform for best result and how to get the best result for your tourism and hospitality based business.

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