Category Archives: Customer Service

Boost Juice takes a new ‘Adults only’ direction in their marketing

By threesides | Published: March 5, 2010

If you’ve been into any mall or shopping strip in Australia you have no doubt witnessed the Boost Juice phenomenon slowly, or loudly, growing around you.  Simple concept – Juice, fruit, Ice and if you believe the hype – supplements.  Young kids serving, loud dance music and a fresh and energetic feel about it….okay, time [...]

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Be more like Andrew and make customer service ‘your specialty’

By threesides | Published: December 16, 2008

Provide a great customer service experience and you have the opportunity to win a new customer.  Simple stuff right  – but how come so many businesses got it wrong in 2008?. 2008 seemed to be the year of the bad customer service experience for me.  From Banks, to Telcos and hardware stores, all the big [...]

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